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Privacy Policy

Effective Date: 18th March 2025
Last Updated: 18th March 2025

1. Introduction

KeifConnect CRM ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website https://keifconnect.com/home and use our services.

By accessing our website or using our services, you consent to the terms outlined in this policy.

2. Information We Collect

We collect the following types of information:

a) Personal Information

  • Name
  • Email address
  • Phone number
  • Business name
  • Any information submitted through our contact forms or consultation bookings

b) Automatically Collected Information

When you visit our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on our site (via cookies and analytics tools)

c) Client Data (For CRM Implementation Services)

If we assist you with CRM setup, we may handle customer data provided by you. In such cases, we ensure compliance with HIPAA (if applicable), GDPR, and other data protection laws.

3. How We Use Your Information

We use collected information for:

  • Providing and improving our CRM services
  • Responding to inquiries and customer support requests
  • Sending relevant updates, marketing, or service-related communications
  • Analyzing website traffic and user experience improvements

We do not sell or share your information with third parties for marketing purposes.

4. HIPAA Compliance (If Handling Healthcare Data)

If we assist healthcare providers with CRM solutions, we adhere to HIPAA regulations to ensure the protection of Protected Health Information (PHI). We implement:

  • Encryption & secure storage of data
  • Limited access to PHI
  • Confidentiality agreements for employees & contractors

5. Data Security

We implement industry-standard security measures, including:

  • Secure encryption protocols
  • Regular security audits
  • Access restrictions on sensitive data

However, no online service is completely secure, and we cannot guarantee absolute protection of your data.

6. Third-Party Services

We may use third-party services (e.g., HubSpot, Calendly, Google Analytics) for CRM management and website analytics. These third-party providers have their own privacy policies, and we recommend reviewing them.

7. Your Rights & Choices

Depending on your location, you may have rights to:

  • Access, update, or delete your personal data
  • Opt out of marketing emails
  • Request information about how we process your data

To exercise these rights, contact us at [support@keifconnect.com].

8. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience and collect analytics. You can manage cookie preferences via your browser settings.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

10. Contact Us

For questions regarding this Privacy Policy, reach out to:
Email: [support@keifconnect.com]

Company Address: 28 Buena Vista St. St. Joseph